Privacy Policy
Last updated: September 9, 2026
Information you provide
When you contact us, you may provide your name, contact details, vehicle information, VIN, fault codes, photographs, scan reports and a description of the requested service.
How we use it
We use this information to review your case, communicate with you, prepare a quotation, deliver agreed remote support, verify results and maintain service records. We do not sell your personal information.
Third-party services
Our website links to WhatsApp, Instagram and Facebook. Information you send through those services is also governed by the relevant platform's privacy terms.
Analytics and advertising
We use Meta Pixel to understand website visits and measure contact and enquiry activity. Meta may receive browser, device and interaction information through this tool. The Pixel does not receive the name, phone number, email address, vehicle details or message text entered into our enquiry form; those details are prepared for WhatsApp only after you submit the form.
Storage and security
We keep information only for as long as reasonably necessary for enquiries, service delivery, support, record keeping and legal obligations. We take reasonable measures to protect it, but no online transmission method is completely secure.
Your choices
You may ask us to correct or delete information that you have provided, subject to records we are required to retain. Contact us through WhatsApp at +86 131 9418 7747.